Kitami Information Technology Complaint Management System
Total management of product improvement requests from item occurrence to completion report via the web. A system that enables better product enhancement.
By centrally managing and sharing complaint information such as "where the complaint occurred" and "who was responsible," complaint handlers can quickly search for similar cases, enabling prompt responses. Additionally, when a previously unrecorded complaint arises, registering that information anew allows for the accumulation of know-how, leading to improved customer service.
- Company:北見情報技術
- Price:Other